Shop Name

 Maria Fernanda Lingerie

Seller

Maria Fernanda Lingerie Ferreira do Amaral Pedro Paulo

General Manager

Ferreira do Amaral Pedro Paulo

Address

470-11 Ota, Kosai, Shizuoka

Phone Number

 090-6358-9077 

Business Hours - By Appointment

※If outside business hours, please contact us by email.

Email Address

 contact.mariafernandalingerie@gmail.com 

Payment Methods

·         Credit Card

(Visa / Master Card / JCB / American Express

·         PayPal;RakutenPay, AuPay, Dbarai...

·         Google Pay, PayPay

(No additional fees)

·         Bank Transfer

*Please note that the customer is responsible for any bank transfer fees.

·         Cash on Delivery

Other Required Fees (Excluding Product Price)

Consumption Tax (Included in Product Price)

Shipping Fee: 600 Yen

Bank Transfer Fee

Shipping Method

Shipping is handled by Sagawa Express.

Free Shipping on Purchases of 15,000 Yen or More (Tax Included)

Shipping Fees are Fixed at 600 Yen Nationwide in Japan

Delivery Time

Within 3 Business Days from Order Approval.

(It may take up to 1 Business Day for credit card payments and up to 2 Business Days for bank transfers.

Returns and Exchanges

Returns and exchanges are generally not accepted. In the case of defective products, returns or exchanges are only possible if the tags remain attached.

The exchange period is within 7 days of receiving the product. In this case, please email your order number and product information (size/color) to contact.mariafernandalingerie @ gmail.com.

After receiving your request, we will contact you within 5 business days to process the exchange.

Exchange Requirements: Exchanges are only valid if the product is in its original packaging, with tags attached and no signs of use. We do not exchange products that have been tried on. Exchanges are only made in the case of defects.

Products that do not meet the above conditions are not eligible for exchange and will be returned to the customer at the customer's expense without prior notice.

We do not accept exchange requests for products that show clear signs of use.

We will only exchange the parts that are in stock at the time of your request. If the desired product is not available, we will issue a "Shopping Coupon" equal to the purchase amount.

We will only exchange the parts that are in stock at the time of your request. If the desired product is not available, we will issue a "Shopping Coupon" equal to the purchase amount.